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  • Virtual Meeting FAQs and Technical Requirements

    When will I get virtual meeting log-in information?

    Attendees will be sent the virtual meeting webpage link and password in their registration confirmation email. The SBER17/AER17 Virtual Meeting webpage will be live starting at 12:00 PM CT on November 3. If you have registered for the virtual meeting and did not receive a confirmation email, contact us at registration@primr.org.

    What computer software is required to view the virtual meeting and what do I need to know in advance about viewing the virtual meeting on my computer?

    For Windows

    • Microsoft Windows XP SP3 or later (including Microsoft® Windows 7, 8 & 8.1)
    • Microsoft Windows XP SP3 or later (including Microsoft® Windows 7, 8 & 8.1)
    •  Microsoft Edge (all versions), Internet Explorer 7.0 or later, Firefox® 3.0 or later, or Google™ Chrome 9.0 or later
    • Adobe Flash Player 11.0 or later
    • Broadband Internet connection (512Kbps or more; 1Mbps is recommended for optimum viewing) 
    For Macs 
    • Mac OS X 10.4.8 or later
    • Safari™ 3.0 or later, Firefox® 3.0 or later, or Google™ Chrome 9.0 or later
    • Adobe Flash Player 11.0 or later
    • Broadband Internet connection (512Kbps or more; 1Mbps is recommended for optimum viewing) 
    For Linux 
    • SUSE Linux Enterprise Desktop 10 or later, openSUSE 11.0 or later, Ubuntu 8.04 or later, or Fedora Core 9 or later
    • Firefox® 3.0 or later, or Google™ Chrome 9.0 or later
    • Adobe Flash Player 11.0 or later
    • Broadband Internet connection (512Kbps or more; 1Mbps is recommended for optimum viewing) 
    For Mobile 
    • Apple iOS version 9.0 or higher
    • Google Android version 4.1 (Jelly Bean) or higher
    • Broadband internet connection with 768 Kbps downstream bandwidth (for best experience) 
    In addition, we recommend doing the following before logging into the Virtual Meeting: 
    •  Check and update your version of Adobe Flash Player.
    • View the Test Virtual Meeting. If you can see and hear the test video, you are ready to go for the live webcast.
    • Talk to your organization's IT department to ensure no institutional firewalls are in place that would prohibit you from viewing the virtual meeting on your computer.
    • Check your computer's audio settings to ensure sound is streaming properly from the computer.
    • Log onto the virtual meeting at least 15 minutes in advance to ensure the presentation is viewing properly and the audio is working.

     

    Who do I contact if I have trouble accessing the virtual meeting the day of the meeting?

    If you experience technical difficulties during the virtual meeting, contact BAV Services at 716.261.4700 or techsupport@conferencecontent.net.

    If you are having trouble accessing the conference proceedings or session materials, contact PRIM&R at info@primr.org.

    If I register at the group rate, will I get one log-in or multiple log-ins?

    One person registers the group, and that person will receive the instructions for how to access the VM and the password (sent a few days before the event). This person can then share the information with their colleagues.

    If viewing the Virtual Meeting as a group, do we have to watch the same sessions at the same time?

    Groups can either watch one session at the same time or individuals in the group can watch different sessions at the same time.

    Is there a limit on how many people can participate in groups 6+?

    No. Group registration is for two or more individuals. There is no limit on how many people can participate at the 6+ group rate. Group registrations are for individuals who work together directly at the same institution. There is no limit to the number of users who may attend from each group, but institutions with multiple campuses or locations are required to purchase a separate group registration for each entity.

    How do I obtain the certificate of attendance for the virtual meeting?

    The certificate of attendance will be included at the end of the virtual meeting evaluation (sent upon conclusion of the meeting). For those registering at the group rate, the person that registered the group will be sent the evaluation. They should then send this evaluation to the people who participated in their group. You do not have to watch the virtual meeting in real time in order to obtain the credit hours. If you do not receive the evaluation, contact PRIM&R at info@primr.org.

    Is the virtual meeting eligible for CIP® recertification credit?

    Yes. Attendees of the virtual meeting can earn continuing education credit, and hours may be used as accredited hours by CIPs who are eligible to recertify by continuing education. The virtual meeting is eligible for up to 57.5 credits that are accredited or have received advance recognition from the Council for Certified IRB Professionals.

    How do I plan a remote viewing event with my staff and/or area institutions?

    Information on how to plan a remote viewing event can be found here.