2009 Webinar: If It's Not Broken, Improve It

Webinar Archives - Members  Webinar Archives - Non-Members


During If It's Not Broken, Improve It: New Strategies in Laboratory Animal Care, participants learned more about...

  • Enabling Change in Laboratory Animal Management – Learn new operational strategies that incorporate continuous improvement and workforce empowerment adapted from Toyota's Production Systems (TPS) that can significantly improve efficiency, cost, and quality within any animal program.
  • Expanding the Concept of Medicine in Laboratory Animal Care – Explore opportunities for lab animal medicine to grow beyond its historical emphasis on preventive medicine and more recent practice of palliative medicine, by considering applications in restorative medicine without compromising protocol endpoints.


The audience for this webinar included those who have leadership in running laboratory animal programs, either in setting strategy or implementing it. This includes animal program directors, facility/program operations managers, vice presidents of research/research policymakers, institutional animal care and use committee (IACUC) office directors, and veterinarians.


Donna Matthews Jarrell, DVM
With over 20 years of experience, Donna Matthews Jarrell has managed laboratory animal programs in government, industry,and academia. She has lead programs with operating budgets ranging from $2M - $15M holding both large and small animal species in total facilities’ space ranging from 23,000 sq ft to 79,000 sq ft. Donna joined Mass General Hospital (MGH) as the Associate Director, Center for Comparative Medicine (CCM) in late 2002 and introduced the Toyota Production System/Lean Management as the department’s operations strategy in 2004 after first learning about it at the Harvard Business School. In 2006 she earned an Executive Education Certificate from The General Managers Program (TGMP) at the HBS. In addition to her duties at the MGH, she serves as an Adjunct Associate Professor at the North Carolina State University College of Veterinary Medicine.Donna has four scientific papers and has made numerous presentations at the regional and national levels most recently on the topic of TPS/Lean Management in the research & development arena. In 2007 she served as a scientific reviewer with expertise in TPS/Lean Management for the ILAR Journal. The successful gains in operational efficiency, finances,and quality experienced by the CCM has gain the attention of leadership from both within the MGH and throughout the laboratory animal care community.

Steven Niemi, DVM
Since 2002, Dr. Steven Niemi has been director of the Center for Comparative Medicine at Massachusetts General Hospital (MGH) in Charlestown, MA. In 2003, he became associate pathologist (Non-clinical) and instructor of pathology, in the Department of Pathology, at Harvard Medical School. Dr. Niemi served on the Board of Directors of the National Association for Biomedical Research (NABR) from 1995-1998. Dr. Niemi served on the planning group, Collaboration on Drug Development Improvement, Center for Drug Evaluation and Research, US Food and Drug Administration from 1997-1998. From 1999-2001, Dr. Niemi served on the Board of Directors of the Massachusetts Biotechnology Council, and the Board of Directors of the Massachusetts Society of Medical Research (MSMR). In 2003, he was reappointed to the Board of Directors of MSMR, and in 2005 was elected Chair. From 2001-2002, Dr. Niemi served on the Food and Agriculture Governing Body, Biotechnology Industry Organization. In 2004, he became a reviewer for the journal Comparative Medicine. He currently serves on PRIM&R's Board of Directors. Dr. Niemi has published twelve original scientific papers, seven chapters, commentaries or reviews, and edited two books, all involving the care and use of laboratory animals.

Certificates of Attendance

Certificates of Attendance for If It's Not Broken, Improve It: New Strategies in Laboratory Animal Care were made available at the conclusion of the webinar.  Such certificates are useful for obtaining Continuing Education Credits (not Continuing Medical Education Credits) from professional associations. Note that guidelines concerning Continuing Education Credits may differ, and you should consult the appropriate professional association representative for further guidance.

Continuing Education (CE) Credit for CPIA® Recertification
Webinar participants holding the CPIA credential who wish to apply credits from If It's Not Broken, Improve It: New Strategies in Laboratory Animal Care toward CPIA recertification may submit a Certificate of Attendance as documentation of participation. Participation in this 90-minute webinar counts as 1.5 CE credit hours.